The Board of Directors of Fort Bend County Municipal Utility District 116 (FBCMUD 116) would like to inform residents of an important change in the district’s policy concerning delinquent water bills.
Effective within the next two months, the disconnection period for unpaid water bills will be reduced from 50 days to 30 days. In addition, there will no longer be a grace period following the board meeting date for delinquent accounts.
Furthermore, the required deposit for new accounts will be adjusted to $150. A reconnection fee of $75 will apply for accounts that are disconnected due to non-payment.
We understand the impact of these changes and appreciate your understanding and cooperation as we implement this new policy. Should you have any questions or need further assistance regarding your water bill or account, please contact the district’s water operator, Si Environmental.
Thank you for your attention to this matter.
Customer Service Contact Information:
General Customer Service: (832) 490-1600
Customer/Billing Inquiries Email: customercare@sienv.com